Valu Home Centers Reviews
(Rated by 8 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.9
Base on 8 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.8
- Shipping & Delivery4.0
- Good Value4.3
- Return Policy4.0
- Customer Service4.5
Recent Customer Reviews (8)
Keith Endicott
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Karen Campbell
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Nicole Oliveira
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Garden City Sykes
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Cosma Ferrari
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Fred Degeorge
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Selam Nilsson
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Jett Boag
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Valu Home Centers Pros & Cons
Pros
1
Community Commitment: Valu Home Centers has a strong commitment to giving back to the communities it serves, with hands-on involvement in local cities and towns since 1968.
2
Wide Product Selection: The website offers over 67,000 items including tools, supplies, appliances, outdoor equipment, and more from top brands like DEWALT, Milwaukee, Moen, and Weber.
3
Convenient Services: Features such as curbside pickup and a text program enhance customer convenience.
4
Positive Work Environment (Reported by Some Employees): Some employees describe the workplace as fun with a family-like team atmosphere where management is helpful.
CONS
1
Low Pay: Multiple employee reviews highlight that wages are low compared to similar jobs elsewhere.
2
Inconvenient Store Policies & No Employee Discounts: Some employees mention inconvenient policies and lack of employee discounts.
3
Work-Life Balance Issues: Floor managers report long hours (up to 10-hour shifts), working late into evenings including Saturdays without breaks on Sundays. The job can be physically demanding with little opportunity to sit during shifts.
4
Customer Service Challenges During Busy Times: Some managers reportedly do not assist customers adequately when stores are crowded.
Valu Home Centers Features and Benefits
Features
Sharp Pricing
Provides competitive and affordable prices as an alternative to large warehouse home improvement stores for DIY customers.
Over 67,000 Items
Offers a wide range of products across categories like power tools, outdoor equipment, plumbing, patio furniture, and lawn care.
Customer Service Commitment
Emphasizes service alongside pricing in convenient neighborhood locations with medium-sized, well-stocked stores.
Best Rewards Program
Customers earn points for every dollar spent, with 250 points redeemable for a $5 coupon; veterans receive double points, enhancing loyalty and savings.
Wide Product Range
Provides variety of home improvement and household hardware products including automotive supplies, building materials, cleaning supplies, clothing/apparel, doors, and windows for one-stop shopping.
Regional Focus
Privately owned regional chain headquartered in Buffalo, New York, offering localized service with community engagement.
Inventory & Sales Management
Corporate visibility into individual store inventory and sales enables efficient stock management and profitability evaluation.
Community Commitment
Strong hands-on involvement in local communities since 1968.
Convenient Services
Curbside pickup and text program enhance customer convenience.
Top Brands
Carries products from DEWALT, Milwaukee, Moen, and Weber.